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Frequently Asked Questions
Everything guests usually ask before booking with us
What are the check-in and check-out timings?
Check-in is from 12:00 PM onwards and check-out is by 11:00 AM. Early check-in or late check-out can be arranged on request, subject to room availability.
What is your cancellation policy?
Bookings can be cancelled free of charge up to 24 hours before check-in. Cancellations made closer to the check-in date, or no-shows, may be charged one night's tariff.
Which ID proof is required at check-in?
Any valid government-issued photo ID (Aadhaar Card, Passport, Voter ID or Driving License) is required for every guest at the time of check-in.
Is parking available at the hotel?
Yes, we offer parking space for guests arriving by car, subject to availability. Please inform the front desk in advance if you need parking.
Do you provide airport or railway station pickup?
Yes, airport and railway station pickup/drop can be arranged on request for an additional charge. Please share your travel details in the enquiry form above or call us directly.
How far is the hotel from Shadipur Metro Station?
The hotel is just about 300 meters walking distance from Shadipur Metro Station, making it very convenient to reach by metro from anywhere in Delhi.
What payment methods do you accept?
We accept cash, all major debit/credit cards, and UPI payments. Advance payment may be requested to confirm certain bookings.
Is breakfast included in the room tariff?
This depends on the room package selected at the time of booking. Please check with our front desk or mention your preference in the enquiry form, and we'll confirm the applicable tariff.
